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Cancellation Policy

Fitness Classes Cancellation

More than 48 Hours Before the Class Starts…

You can cancel or change your bookings as long as it is 48hrs or more before the start of the class. To do this please contact Petra on 07989 304529.  If a refund is required, an administration fee of 50 pence will be deducted (which covers the PayPal charge).

Less than 48 Hours Before the Class Starts…

Cancellations less than 48 hrs before the class starts are not refundable or transferable.  If you need to cancel a class AFTER the 48 hrs deadline, please let Petra know.  IF THE CLASS IS FULL you can advertise your space on the New U Spinners Facebook Page.  If anyone responds that they are able to take your place, please arrange for that person to make payment directly to you. 

Beauty Treatment Cancellation

If you need to cancel or reorganise a beauty treatment please let Petra know as soon as you are able. 

A booking deposit of 20% is required for Microneedling and Semi-permanent makeup which is non-refundable if cancellation is less than 24 hours before the start of the treatment.

Thank you for your cooperation.